Privacy policy

This Privacy Policy of ICANPRENEUR is intended to help you understand what kind of Personal Data we collect, why we collect it and how we use it. Please take the time to read this Privacy Policy carefully as we want you to be aware of how we use your information and the ways in which you can protect your privacy.

This Privacy Policy applies to your Personal Data when you visit (the Website) or use our services through this Website and does not apply to online websites or services that we do not own or control.

If you have any questions or requests, please contact us at: Republic of Bulgaria, city of Sofia 1729, Mladost district, r.e. Mladost 1A, 31 Aleksandar Malinov Blvd., email:

Data protection contact person: Veselin Kolev, email:

Who we are

The Company, providing you services through this Website is ICANPRENEUR, a Limited Liability Company, incorporated and existing under the Laws of the Republic of Bulgaria, registered with the Commercial Register and the Register of NPLE at the Registry Agency under UIC 206693773, with seat and registered office in Republic of Bulgaria, city of Sofia 1729, Mladost district, r.e. Mladost 1A, 31 Aleksandar Malinov Blvd., represented by Veselin Vasilev Kolev, in the capacity as Manager.

Personal data we collect and how we use it

Personal data is data that describes and is linkable to someone as a person. We collect personal data in order to provide the services to our visitors. We don’t sell or otherwise distribute your personal data. We may share it with our selected service providers only when it is vital for the provision of our services as explicitly described below.

We processes the following personal data provided by you:

Personal data received from the “Join now” Section in the Website - When you contact us through our contact form, via email, we will collect, store and process the personal data you provide us with, including, but not limited to your full name, country of residence, email address and job title in order to provide the assistance you need.
We shall use your personal data to inform you via email about any developments on our projects, to present to you our services and to request your opinion on topics related to our products and services.

The term for storing your data if you have contacted us through our contact form is 3 years in order to facilitate the communication and assist you in all matters.

We will not use your contacts to advertise third party products or services. We shall not use your personal data for any other purpose, except for these described above. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Method of collection

Each visitor provides personally the personal data, entered or uploaded to the Website. Visitors are not allowed to enter third party personal data without due authorisation by such third party. We do not monitor or control the content, entered or uploaded by the visitor. It is the visitor’s sole responsibility to provide and guarantee that the processing of personal data activities performed within our Website are compliant with the requirements of the GDPR and other applicable personal data protection legislation.

Security measures

We take appropriate technical and organisational measures to protect your personal data against loss or other forms of unlawful processing. We make sure that personal data is only accessible by only those who need access to do their job, and that they are properly trained and authorised. Our staff is required to conduct themselves in a manner consistent with the company’s guidelines regarding confidentiality, ethics, and appropriate usage of data. Staff is required to execute a confidentiality agreement and are provided with proper training in online privacy and security.


For providing quality services we may engage third party service providers - processors, carefully selected according to their capacity for personal data protection and processing in compliance with our obligations under the GDPR. We provide personal data to our processors to process it for us, only in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. We do not sell or disperse your personal data otherwise.

Personal data may be transferred to our providers of IT and software services, hosting services, email services, CRM services, including Amazon Web Services - Germany (AWS - Frankfurt), etc.

We may replace processors or extend the list of our processors from time to time. You agree that if we do so, we may inform you about such updates via our newsletters or via email or via another appropriate method.

You should keep in mind that our website is integrated with and uses Google Analytics and Google reCAPTCHA. Google platform uses tools to acquire information when you have visited our site. Within these tools, we do not have the ability to recognize the individuals whose data is generated. However, this information can be personalized by Google and affect the content Google shows you. For more information and deactivation of certain features, you should use the settings of the Google platform, as we have no control over it and we cannot block its functionalities.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
For further details, please see the “about Hotjar” section of Hotjar’s support site.

If you need an extensive overview of our trusted partners, please, contact us at:

Why we collect personal information

We shall use your personal data to inform you, via email, about any developments on our projects, to present to you our services and to request your opinion on topics related to our products and services, incl. via questionnaires, research forms, etc.
We collect your personal data, based on your explicit consent to provide it for the purposes, listed above. By accepting this privacy policy you provide your explicit consent to us to use your personal data for the purposes listed above.

Information we share

We do not share personal information with companies, organisations and individuals unless one of the following circumstances applies:

  1. With your consent - we will share personal information with companies or organisations, when we have your explicit consent to do so;
  2. For making some services possible - to third party processors, as described above;
  3. For legal reasons - we will share personal information with companies, organisations or individuals, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    1. meet any applicable law, regulation, legal process or enforceable governmental request.
    2. investigation of potential violations.
    3. detect, prevent, or otherwise address fraud, security or technical issues.
    4. protect against harm to the rights, property or safety of ours, our visitors or the public as required or permitted by law.


We allow our Website to be used only by persons aged 18 and over. If aged under 18, please ask for the assistance of a person aged at least 18 in order to use our Website. If we obtain actual knowledge that we have collected personal data from a person under the age of 18, we will promptly delete it, unless we are legally obligated to retain such data. Please, contact us, if you believe that we have mistakenly or unintentionally collected information from a person under the age of 18.

Your rights

You have the right to request a copy of your personal data at any time, to check the accuracy of the stored information, to correct or update this information, to ask for your personal information to be deleted if there are grounds for doing so, as described below. You also have the right to complain when your privacy rights have been violated. Below is a detailed description of your rights as a personal data subject:

You can address all requests to the Data Protection contact person. In order to be able to provide you with full assistance, please provide us with accurate information about you and specify your request. It is possible that, in the exercise of your rights, we may ask for additional information to establish your identity.

Please keep in mind that when your requests are clearly unreasonable or excessive, in particular because of their repeatability, we can:

  1. charge a fee, taking into account the administrative costs of providing information or communication or undertaking the requested activities, or
  2. refuse to take actions on the request.

We will make reasonable efforts to respect your request within 30 days of receiving your application. If necessary, this term may be extended by a further two months, taking into account the complexity and the number of requests.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort.

If you file a privacy-related complaint, we will collect your name and/or company name, name of a complaint-related person, email, and country location and details that gave rise to your complaint. We will use the information you provide to investigate your complaint and to send you an answer once your complaint is reviewed.

Supervisory authority

If you think we have infringed your privacy rights, you can lodge a complaint with the supervisory authority of Bulgaria, which is the Commission for personal data protection. More information can be found at:

You can also lodge your complaint in particular in the country where you live, your place of work or place where you believe we infringed your right(s).